Properly Tagged - accessible documents, done right.

Properly Tagged - accessible documents, done right.

Frequently Asked Question

What types of documents can you make accessible?

I work with a wide range of files including PDFs, Word documents, PowerPoint presentations, and HTML-based exports. Whether your content is a one-pager or a full report, I can help ensure it meets WCAG 2.1, Section 508, and PDF/UA standards.

Can you fix a scanned PDF?

Yes, but it depends on the quality of the scan. Scanned documents must first be processed with OCR (Optical Character Recognition) to extract real text. Once that’s done, I can tag and structure the file for accessibility. If your scan is too poor for clean OCR, I may recommend rebuilding it.

Do you offer rush services?

I do. If you’re on a tight deadline, let me know upfront. Rush availability depends on current project load, but I’ll do my best to accommodate your timeline—and always let you know what’s realistic.

How do I send you a file? Is it secure?

Yes — file submissions are handled via a secure Dropbox File Request. No login is required, and you’ll receive confirmation once your file has been received. If your documents contain sensitive data, I’m happy to discuss confidentiality before starting.

Will my document pass accessibility checks after remediation?

Yes — every document I deliver is tested using tools like Adobe Acrobat Pro, Microsoft Accessibility Checker, and manual screen reader spot checks. I aim for full WCAG 2.1 AA and Section 508 compliance, and I’ll let you know if anything in your original file may limit that.

Do you provide documentation or reports for compliance?

Absolutely. For audits (DocCheck) or larger projects, I provide accessibility reports detailing what was reviewed, fixed, and how your document meets compliance standards. These reports are great for internal records or sharing with legal/compliance teams.


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